Faro Lounge - Lichfield

British, European, Vegan, Vegetarian
Faro Lounge - Lichfield
Cuisine
British, European, Vegan, Vegetarian
Meal Type
All day menu, Breakfast, Brunch, Dinner, Lunch
Meals Good For
Celery, Crustaceans, Eggs, Fish, Gluten, Lupin, Milk, Molluscs, Mustard, Peanuts, Sesame, Soybeans, Sulphites, Tree nuts
Feature
Family friendly, Takeaway, Wheelchair access
Venue Type
Café, Restaurant

Reviews 1 review

Filter reviews by allergens

  • Super helpful and friendly staff but FULL of 'may contains!'

    Very Good
    29.08.2021 
    by The Allergy Life
    • Peanuts
    • Sesame
    • Tree nuts
    • Gluten
    • Pea
    • Lentil
    The Lounge presents itself as a 'nut free' restaurant. Sadly, I don't think it is quite there. I have visited several lounges within this chain, and they all say the same "Oh, don't worry, we are nut-free!" So you would imagine when you open the menu, it would be full of choices!!! Sadly not, the menu is covered with 'may contain', particularly for my sesame allergy. However, their gluten-free bread is safe, which is excellent as I am gluten-free. However, my allergy is airborne, and as a result, those eating with me will follow the allergy matrix. So this means it left them with the gluten-free options as practically everything else is a may contain! And being 100% honest, the gluten-free bread isn't great; it's FULL of seeds. I am left with two options at the Lounge, a full English or a burger. So choices are minimal! However, the manager at this Lounge was super helpful!!! I spoke to them about my concerns over cross-contamination in the toasting of my gluten-free bread because of the non-gluten-free bread being "may contain sesame." They were super reassuring: stating that they cook all allergy meals using separate equipment, including the gluten-free bread. The breakfast was good, however, the sausages weren't that great, which was disappointing. My dad saw the seeded bread and was a tad concerned (due to recent reactions) that they may be a risk of cross commination with sesame seeds. We called our waitress over, and she assured us that she had checked the packaging and it was safe. This made me feel 100% safer and I can never fault the staff at the Lounge, they are always super helpful.
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