Excellent care and allergy awareness
09.10.2024
by Fran
by Fran
- Peanuts
- Sesame
- Tree nuts
The staff have clearly been trained in allergy awareness. I was made to feel like a VIP they couldn't do enough. I was supported with the menu and allergy guide. New clean plates, cutlery and they escorted me around the breakfast bar to show me the products containing nuts and how they were self sealed.
They proactively asked about allergies and went straight into positive action as soon as I said yes.
I wish all places were like this.
Menu Top Tips
- Ask for the allergy menu, but it's on display anyway
Venue Top Tips
- Staff have clearly been trained and via a tick box online course either.