Albert's Standish - Wigan

A bit of a back story - a couple of years ago when my daughter was first diagnosed, I contacted the restaurant (actually, head office, you can’t speak directly to the restaurant) regarding a booking we had made prior to her first reaction, enquiring about what they were able to provide. Their response led me to contacting the FSA as they basically wouldn’t give any info due to ‘recipe confidentiality’ and we have always avoided it with my daughter since. Today, in view of friends' experiences and their positively worded allergen statement, we went for lunch and I am so impressed. Staff were knowledgeable and confident, but not cocky. We were made to feel safe and not a hinderance in any way and on top of that the staff were truly wonderful with my daughter.

Menu Top Tips

The build your own pizza went down very well with my 3 year old!

Recommended Dish

The vegan mushroom pizza is delicious

The staff were OK, but their allergen menu wasn't up to date, wanted to order sausages for my dairy free little boy, they were fine per the menu but the staff member came back and said they weren't milk free which was bit worrying, they made him beans and bacon in the end and he was pleased with it. The experience wouldn't stop me going back.

Menu Top Tips

Double check that the allergen menu is up to date

We attending this restaurant for my daughters 21st, she has a nut and egg allergy. The allergens menu was good but the thing that stood out was the servers and the managers attitude to keeping my daughter safe. They explained that our meals were taking a little longer as they were all being prepared separately to other people’s in a nut free environment I can’t rate this restaurant high enough!

Recommended Dish

All of them!

Very limited options for our df, ef, nf son. Little allergy awareness from the staff which made us nervous. Eventually agreed on a child’s vegan pizza which we clarified would be a margherita with vegan cheese but when it arrived it was a vegan pizza from the adult menu that had no cheese but hummus, aubergine and peppers. Not at all appealing to a 6yo. Eventually we worked out an alternative but he had a long wait and the experience was an anxious one. Haven’t been back since as a family.

Recommended Dish

Lyndsay Chan